Shipping Policy

1. Order Dispatch

Orders are processed only after confirmation via call. If the call is not received, the order may be automatically canceled.

2. Shipping Timeline

Once confirmed, orders are dispatched within 2–3 business days. Delivery times may vary based on location and courier availability.

3. Tracking Information

A tracking number will be provided via SMS or email once your order has been shipped.

4. Delivery Delays

During peak periods (like new drops), delivery may take longer than usual. Your patience is appreciated.

5. Shipping Coverage

We currently ship across Pakistan, with plans to expand in the future.

6. Incorrect Address

Please ensure all shipping details are correct at checkout. MOI is not responsible for lost packages due to incorrect or incomplete addresses.

7. Courier Responsibility

After dispatch, the courier is responsible for the delivery process. However, our team is available to support you in case of any shipping issues.